“Give me a lever long enough and a fulcrum on which to place it, and I shall move the world”, the great mathematician Archimedes is supposed to have said.
Maybe it was their company name that led Anglo-Dutch consumer packaged goods company Unilever to briefly decide that their real mission was not making shampoo, soap, washing power and assorted packaged food products but to take it upon themselves to move the world. The world moved all right, away from these irritating people who were trying to shove it around.
“Unilever to tone down social purpose after ‘virtue-signalling’ backlash”, reports the Telegraph.
Unilever will no longer seek to “force-fit” all of its brands with a social purpose, its new chief executive said, following a backlash over the company’s “virtue-signalling”.
Hein Schumacher, who took over from Alan Jope in July, said for some of its brands, giving them a social or environmental purpose “simply won’t be relevant or it will be an unwelcome distraction”.
He added: “I believe that a social and environmental purpose is not something that we should force-fit on every brand.”
It marks a change in position from Mr Jope, who placed social purpose at the centre of his strategy for Unilever. In 2019, he pledged to sell off brands that “are not able to stand for something more important than just making your hair shiny, your skin soft, your clothes whiter or your food tastier”.
Can anyone tell me if this pledge was fulfilled, and if so which brands were sold to other companies? I like the sound of products whose makers feel that there is nothing more important than manufacturing them to perform their functions well.
The stance prompted a backlash from the City, amid growing frustration at blue chip companies for prioritising fashionable causes over profits.
Terry Smith, one of Britain’s best-known investors, has criticised Unilever for becoming “obsessed” with its public image and accused the company of “virtue signalling” rather than focusing on financial performance.
He said in January last year: “A company which feels it has to define the purpose of Hellmann’s mayonnaise has, in our view, clearly lost the plot.”
Speaking on Thursday, Mr Schumacher said Unilever was not “giving up on purpose-led brands” altogether. He said for some brands such as Dove, giving them a social or environmental purpose was “logical”, as it made them more attractive for shoppers. Dove uses the idea of “real beauty” in its marketing campaigns, featuring women with different body types.
The Unilever chief said Ben & Jerry’s was another of its brands which has a “clear purpose”.
The ice cream brand is known for adopting stances on political issues, championing causes including protecting the environment and defending LGTBQ+ and refugee rights.
However, Unilever has clashed with Ben & Jerry’s over its activism in the past. Mr Jope told the ice cream company in July last year it should steer clear of “straying into geopolitics” after the brand attempted to boycott the Palestinian occupied territories. Unilever later sold Ben & Jerry’s Israeli operations.
Ben & Jerry’s has not spoken publicly about the Israel-Hamas conflict since the war broke out.
Mr Schumacher said on Thursday: “They’ve been vocal indeed before because of the social mission that Ben and Jerry’s definitely has. On the conflict, I just have no comment at the moment. It’s not a topic of discussion.”
Tellingly, the Telegraph article adds that the “social mission” to boycott the Palestinian occupied territories did not apply to occupied territories nearer home where Unilever’s profits were at stake:
Mr Schumacher has also come under pressure to address Unilever’s decision to keep selling its products in Russia since taking over as chief executive.
The Telegraph revealed earlier this year that Ukrainian veterans had written directly to Mr Schumacher, urging him to quit Russia in response to its invasion of Ukraine. They warned Unilever staff risked being conscripted into the war.
Schumacher’s response was to emit words:
On Thursday, Mr Schumacher said Unilever would continue to look at its options, adding: “It is clear that the containment actions that we have taken minimise Unilever’s economic contribution to the Russian state.”